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City of Gahanna Business Retention & Expansion Survey 2007
Instructions
Answer only those questions with which you feel comfortable. If you have any questions, please contact Matt Huffman, Planner at 614.342.4015 or matt.huffman@gahanna.gov.
Please provide the following (*required)
First Name*
Last Name
Title
Company
Address
City
State
Zip
Phone
Fax
Email
Today's Date
A - LOCAL BUSINESS ENVIRONMENT
1.
What is your overall opinion of the City of Gahanna as a place to do business?
Excellent
Good
Average
Poor
Very Poor
2.
What are your top three (3) reasons for locating or keeping your business in Gahanna?
(Select three.)
Access to downtown
Access to airport
Proximity to freeways
Proximity to home
Cost of doing business
Workforce availability
Financial incentives
Technology infrastructure
Local officials
Safety services
Access to my customers
Access to my suppliers
Proximity to major customer(s) and/or supplier(s)
Access to business support services (e.g., printing, advertising, financial services, hotels, etc.)
Recreation facilities/entertainment
Quality of housing
Quality of life
Other:
3.
Would you recommend another business to locate in Gahanna?
Yes (Skip to Q. 4)
No (Skip to Q. 5)
4.
If yes, why?
5.
If no, why not?
6.
Please describe your IMMEDIATE business needs or concerns that could be addressed by local government or local private entities.
7.
Please describe your LONG-TERM (more than 2 years) business needs or concerns that could be addressed by local government or local private entities.
Please indicate whether you believe the cost of doing business in Gahanna is high, acceptable, or low.
High
Acceptable
Low
8.
Land costs
9.
Building costs (rent)
10.
Public utilities
11.
Labor costs
12.
Health care insurance
13.
Workers compensation
14.
Inventory taxes
15.
Corporate taxes
16.
Property taxes
17.
Payroll taxes
18.
Sales tax
From your perspective as a businessperson, please rate the following OPERATIONAL/INFRASTRUCTURAL amenities and services in Gahanna.
19.
Roads, highways and freeways
20.
Water and sewers
21.
Natural gas services
22.
Telecom services
23.
High speed Internet access
24.
Electrical services
25.
Snow and ice removal
26.
Streets and sidewalks
27.
Street repairs
28.
Fire protection
29.
Police protection
30.
Business support services
31.
City web site
32.
Communications received from the City
From your perspective as a businessperson, please rate the following WORKFORCE-RELATED services.
33.
Public transportation
34.
Air service
35.
Health care services (EMS, hospitals, clinics)
36.
School system
37.
Child care services
From your perspective as a businessperson, please rate these other amenities.
38.
Hotel facilities
39.
Conference facilities
40.
Restaurants
41.
Professional services
42.
Shopping
43.
Cultural activities/entertainment
44.
Community events
45.
Which events have you attended?
(Select all that apply.)
Creekside Jazz and Blues
Holiday Lights
Freedom Festival
DEVELOPMENT & APPROVAL PROCESS
46.
Has your company operated, constructed or leased a building that required the City's development and approval?
Yes
No (Skip to Q. 59)
If yes, how would you rate the City's development and approval processes?
47.
Overall process
48.
Plan review
49.
Zoning regulations
50.
Building codes
51.
Planning Commission approval
52.
Engineering approval
53.
City Architect approval
54.
Fire Department approval
55.
City Council approval
56.
Building Permit approval
57.
Code Enforcement
Please note any additional comments.
58.
Comments.
59.
Are there businesses not currently located in Gahanna that should be, in your opinion? Please list your suggestions.
60.
Would you like a member of the Business Retention and Expansion team to contact you personally regarding the local business environment in the City of Gahanna?
No (Skip to Q. 62)
61.
If yes, what specifically would you like to discuss?
B - EMPLOYMENT & TRAINING
62.
How many employees work at your Gahanna business location?
Fewer than 10
11-20
21-50
51-100
More than 100
How would you rate the regional MANAGEMENT and ADMINISTRATIVE STAFF workforce (labor pool)?
63.
Quality (i.e, necessary skills & work ethic)
64.
Quantity
65.
Availability
66.
Stability
How would you rate the regional TECHNICAL STAFF work force (labor pool)?
67.
Quality (i.e., necessary skills & work ethic)
68.
69.
70.
How would you rate the regional GENERAL LABOR FORCE (labor pool)?
71.
72.
73.
74.
BUSINESS VISIT
75.
Would you like a member of the Business Retention and Expansion team to contact you personally regarding workforce in the City of Gahanna?
No (Skip to Q. 77)
76.
C - FUTURE PLANS
77.
Do you have any plans to modernize, renovate or expand your business?
No (Skip to Q. 81)
78.
If yes, what kind of modernization, renovation or expansion are you considering?
Warehouse space
Manufacturing/production space
Office space
Parking area
Adding another department, division or business
Expansion into adjacent space
Expansion into another location in the same building
Expansion by acquisition
79.
When would the work be started?
Within 6 months
Between 6 - 12 months
Between 1 - 3 years
More than 3 years
80.
Do you face any constraints?
No constraints
Need financial assistance
Need information on city and/or state tax incentives
Need physical facility planning assistance
Insufficient space in existing building
Not enough land for expansion
Parking issues
Zoning and building regulations
81.
Are you considering opening another facility (e.g., branch plant, office, division, corporate headquarters, retail store, etc.)?
No (Skip to Q. 85)
82.
If yes, when?
83.
If yes, where?
Elsewhere in Gahanna
Elsewhere in Franklin County
Outside Franklin County, but in Ohio
Outside Ohio, but in U.S.
Outside U.S.
84.
If you are expanding in Gahanna, do you face any constraints?
85.
Are you considering moving, closing, or selling this business?
Considering moving
Considering closing
Considering selling
None of the above
86.
If you are considering moving, where would you move?
Elsewhere in the City of Gahanna
87.
If you are considering moving, why?
Changing market conditions
Overcrowded facilities
Land limitation for expansion
Transportation problem
Workforce issues
Environmental concerns
Rigid code enforcement
High taxes
Lease expiration
88.
When would you move, close or sell this business?
89.
What impact would your plans for modernization, renovation, expansion, moving, closing or selling have on the number of employees in your Gahanna location?
No change
Adds employees
Reduces employees
90.
About how many employees would be added?
91.
About how many employees would be reduced?
92.
Would you like a member of the Business Retention and Expansion team to contact you personally regarding future plans for expansion or contraction in the City of Gahanna?
No (Skip to Q. 93)
D - GENERAL INFORMATION
93.
Where is your business primarily located?
In the City of Gahanna
Outside the City of Gahanna (Skip to Q. 95)
94.
In what part of Gahanna are you primarily located?
Olde Gahanna
West Gahanna
Office, Commerce and Technology (formerly known as Manufacturing)
Triangle North/Triangle South
Morse and Hamilton Road corridor
95.
What is your company's PRIMARY geographic market?
Local
Central Ohio
Statewide
National (Skip to Q. 96)
International (Skip to Q. 97)
96.
If National, which states do you serve?
97.
If International, what countries do you serve?
98.
If you travel by plane, where do you travel that isn't currently serviced by Port Columbus International Airport?
99.
How long has this business been operating at your current location?
Less than 1 year
1 - 5 years
6 - 10 years
11 - 20 years
More than 20 years
100.
Which of the following best describes your position with your company?
Owner
CEO/President/Managing Director
COO, CFO, CIO, or CTO
Operations VP or Director
Human Resources VP or Director
Sales/Marketing VP or Director
Business Development VP or Director
General Manager/Manager
Corporate Vice President
Corporate Site Selector
Other
101.
Which of the following best describes your business structure?
Publicly held (stock)
Private
Franchise or chain
Employee-owned
Family-owned
Foreign-owned
Headquarters of multi-unit firm
Branch office of multi-unit firm
Non-profit
Governmental
102.
Which of the following best describes your business sector?
Medical
Technical
Logistics
Creative services
Food-related
High-tech production
Personal services
Retail
103.
What is the PRIMARY type of space your business occupies?
Research and development
Office
Industrial/manufacturing
Warehouse
Home-based
104.
Do you own or lease your space?
Own
Lease
105.
How much time is left on your lease?
More than 18 months
Less than 18 months
106.
Are you considering renewing your lease?
No
107.
Have you renewed your lease at least once since establishing business in this location?
108.
Price
Terms
Location
Amenities
Quality of space
Local community
Environmental Practices
109.
Which of the following environmental activities does your business currently practice?
Use energy saving (fluorescent) light bulbs
Turn off computers at night
Use laptop instead of desktop computers
Encourage employee carpooling
Take hazardous waste to proper disposal facilities
Purchase energy efficient company cars
Recycle glass
Recycle cardboard
Recycle paper
Recycle cans
Recycle plastics
110.
Which of the following environmental practices that you are currently NOT doing would you consider doing?
111.
If you use hazardous chemicals in your business, would you be more willing to properly dispose of them if the City provided convenient drop-off dates and places?
Not applicable
112.
What is preventing you from applying more positive environmental practices to your business?
Expense
Inconvenient to keep up
Unaware of its importance
Time it takes
Don not know all that we can do
Lack of incentives
113.
From whom do you feel pressure to become more environmentally conscious?
Customers/clients
Company/corporate headquarters/executives
Media
Environmental agencies
City government
State government
Federal government
Over the next three (3) years, do you think the following business factors will increase, stay the same or decline?
Increase
Stay the Same
Decline
114.
Number of customers
115.
Sales - Total revenue
116.
Profits
117.
Number of employees
If you expect any of these business factors to increase or decrease, what are the principal reasons for the changes?
118.
How would you rate your economic success in 2007?
Above Average
Below Average
119.
Reasons for change:
120.
Is your business a member of the Gahanna Chamber of Commerce?
121.
If you don't belong to the Gahanna Chamber of Commerce, would you like information on how to join?
122.
From your perspective as a businessperson, please rate the overall quality of life in the City of Gahanna.
123.
Do you live in Gahanna?
Enter zip code:
124.
In the space below, please add any comments, thoughts or suggestions.
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